From sci-fi to reality: Creating a virtuous partnership of AI and HR

Artificial Intelligence or AI is often shown in movies and books as a mysterious and super intelligent tool. Some think it's scary, like a powerful force that takes away our control and jobs and is generally portrayed negatively. AI is not magic, and it's helpful for HR and employees like you and me!

AI is like a toolbox of remarkable technologies that help us make decisions. It does what we tell it to do and does it well. It can even do boring and repetitive tasks or analyze a massive amount of data faster. In HR, it can be a great tool to improve HR processes.

In this article, we'll explain what AI is, how it can be used in HR, and the essential things to consider when using it.

AI is all about computers imitating human thinking. It can learn things quickly and recognize objects or patterns in a massive amount of information. For example, it can help HR managers find the perfect candidate for a job by analyzing resumes or suggesting personalized training opportunities based on employees' skills. It's like having a super intelligent assistant by your side!

Some people may still worry about AI taking over or making unfair decisions. But the truth is, AI is just a tool—it can't understand things like our behavior or motivations. Remembering that AI can't replace human interaction and decision-making is essential. It's meant to support us, not control us.

AI has some incredible superpowers that can revolutionize HR processes. Let's check them out:

While AI is super cool, it can't replace the power of human interaction and judgment. There are things that only we humans can do, like understanding emotions, motivations, and soft skills. So, while AI can make our work lives more accessible and efficient, it's essential to remember that human connection and understanding are still vital.

So, while AI can make our work lives more accessible and efficient, it's essential to remember that human connection and understanding are still vital. The ability to truly understand and relate to one another, to empathize and provide support, is what fosters solid relationships and drives our organizations forward. Together, you can strike the perfect balance and create workplaces that blend the best of technology and humanity, fostering an environment where both thrive.

AI sometimes gets a bad rap, but it's time to set the record straight. Trust is crucial!

AI in the field of HR sparks mixed reactions and a lot of mistrust. Various studies conducted in different countries reveal that while many see AI as a threat, it is also considered a potential source of improvement and competitiveness. This ambivalence is also present within HR itself.

AI is warmly embraced when it supports employees daily and enhances their working conditions. However, it loses appeal when used for control or evaluation purposes.

These reactions to AI differ from country to country, influenced by factors such as the level of national freedom or authority and the role of managers. Social categories also play a role, as workers and employees tend to be more cautious about these technologies than executives and individuals who are more familiar with digital tools.

AI tools will only be fully accepted if they are comprehensible, with their operations explained clearly. This understanding and transparency can inspire the confidence needed for widespread adoption, especially in HR processes.

AI can be seen as a mysterious "black box" that generates results without explanation, leading to mistrust. To overcome this, algorithms must be transparent and understandable.

Transparency starts with education and training. Everyone involved should understand how AI works and its purpose. It's also important to be transparent about the data used and how it's structured, as well as the risks of bias and how they can be addressed. The GDPR requires clear communication about automated decision-making and its impact.

In HR, these issues require collaboration between HR leaders and social partners. AI can challenge existing rules and require new approaches. For example, when recommending employee training, it's important to know the criteria used by the algorithm. Regularly reviewing and questioning the rules, and being responsive to issues, ensures effectiveness.

By promoting transparency and collaboration, HR can build trust in AI and use it responsibly to improve HR practices.

For trust in AI to be established, the CNIL has set out the founding principles essential to the proper functioning of AI and the protection of personal data:

AI and HR work together as an unbeatable team, making work effective and efficient. AI in HR is an essential tool that allows HR to improve its efficiency and productivity and offer employees valuable features, particularly career development, and management.

It is important to remember AI is a tool that helps us, not controls us. By embracing AI, fostering trust, and combining it with our human touch, we can create a fantastic alliance that brings out the best in both worlds.

To explore all the possibilities of AI in HR, book a demo.