New report finds nearly half of employees don’t believe they have what they need from their employer to build the skills they will need for the future
LONDON, UK – 12 Sept 2023. Cornerstone OnDemand, Inc., a leader in learning and talent experience solutions, today announced the release of its 2023 Talent Health Index, providing a comprehensive view of the state of talent programmes across organisations worldwide. The report, led by the Cornerstone People Research Lab, finds most organisations are falling behind with their talent health initiatives. The data reveals a persistent gap between what employees think they need to be able to grow and develop at work, and what today's talent programmes are actually providing them. This enduring gap cements the need for organisations to invest more in a holistic talent strategy to develop their people’s skills and adapt to sweeping workplace changes.
Key findings from the report include:
The Skills Confidence Gap Persists
A series of survey questions also addressed how employers and employees perceive how their organisation is supporting their overall learning and development, growth paths and specific skill development. The report findings revealed a vast majority of employers feel confident they can develop their people’s skills (88%), while employees agree to a far lesser extent (59%) — creating a 29% confidence gap. Since Cornerstone’s initial 2020 research on skills confidence among employers and employees, this gap has remained stagnant at around 30% year over year, signifying that organisations have yet to provide the level of skills development tools and support that employees are looking for.
High-Performing Organisations are Fit for the Future
Not all organisations are lagging in maturity. The report showed that organisations that rated themselves higher in customer satisfaction, productivity, employee retention and overall performance — categorised as High-Performing Organisations (HPOs) — exhibited a notably higher score on the Talent Health Index as well. On average, HPOs landed in the Sophisticated level and, specifically, exemplified higher maturity levels in these three dimensions: Content Strategy, Skills Strategy and Performance Management.
Employees at HPOs also rated their talent programmes higher in key areas related to development and opportunity:
Additionally, HPOs reported a 6% skills confidence gap — a 5x smaller gap compared to the average organisation.
Comments on the Research
Take the Survey
Coinciding with the release of the Talent Health Index, Cornerstone today also announced the availability of a free, online self-assessment, offering organisations an in-depth evaluation of their talent programme’s maturity level along with related resources for continued development. To see how your talent programme stacks up on the maturity model, take the free, online self-assessment here.
Research Methodology
Cornerstone partnered with The Starr Conspiracy to create the Talent Health Index report, surveying more than 700 talent and business leaders and over 1,400 employees across North America, Europe, and Asia Pacific. Survey questions focused on the maturity level of seven critical talent programme dimensions, including Culture & Technology, Skills Strategy, Learning & Development, Content Strategy, Performance Management, Talent Mobility and Talent Reporting, Data & Analytics. Based on respondents’ answers, the maturity of their organisation’s talent programme was defined in one of four overarching maturity levels: Foundational, Administrative, Sophisticated and Transformative, with each level building on the previous one. See the report for a full overview of the research methodology.
About Cornerstone People Research Lab
Established in 2020, the Cornerstone People Research Lab is comprised of a team of Cornerstone’s in-house researchers and third-party industry experts who conduct both internal and external research to make data-driven discoveries about the world of work today and identify emerging trends that will give rise to new work models. The Lab’s two primary areas of focus are corporate learning and development trends and issues related to the experience of people at work.
About Cornerstone
Cornerstone powers the future-ready workforce with its leading AI-powered talent experience platform designed to unite technology, data and content and inspire a work environment of growth, agility and success at scale. With Cornerstone, organisations modernise their learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility and establish skills as the universal language of growth and success across their business. Cornerstone serves over 7,000 customers and 100 million users and is available in 180 countries and 50 languages.
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Cornerstone
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