Webinar recap: shaping the future – Workplace trends and predictions for 2025

Updated: January 23, 2025

By: Annee Bayeux, International Workforce Agility Officer

3 MIN

Key takeaways

  • Embrace agility as an essential strategy, not a choice, to navigate the uncharted waters of future workplaces with confidence and strategic insight.
  • Recognize the power of human capital as a critical asset, leveraging innovative learning strategies to articulate and maximize workforce value.
  • Harness AI not as a replacement for human creativity, but as a tool to amplify productivity and innovation, fostering a culture of continuous growth and adaptability.

We recently hosted a thought-provoking webinar exploring the trends that will define workplaces in 2025 and beyond. Featuring insights from Annee Bayeux, Cornerstone’s International Workforce Agility Officer in Residence, and Kate Graham, Global Director of Competitive Intelligence, the session delved into how innovation and changing societal norms are reshaping the way we work, learn, and grow.

Participants gained bold predictions, actionable insights, and a compelling conversation about what’s next for learning and talent development, helping organizations prepare for the challenges and opportunities of 2025.

The discussion emphasized that agility is no longer a choice but a necessity for organizations navigating disruptions and uncertainties. Introducing the concept of ‘Value Engineering,’ the speakers advocated for going beyond traditional ROI metrics to assess the total economic impact of implementing new solutions. This shift ensures HR leaders can engage strategically with CFOs and other stakeholders about the tangible and intangible value of their initiatives.

A key takeaway was the growing importance of human capital. Organizations are beginning to track and report it as a quantifiable asset. For industries where people are the product, this shift underscores the strategic importance of HR in articulating workforce value. Annee highlighted the need for HR to pivot from traditional business cases to value-driven problem-solving. CLOs can leverage data from Cornerstone’s TEI to build more effective learning strategies.

The speakers explored how AI is redefining work. Rather than replacing human workers, AI is positioned as a tool to enhance productivity and innovation. They urged organizations to integrate AI thoughtfully, ensuring ethical principles guide its application. Kate highlighted the importance of practical AI applications, such as moving beyond traditional job roles to a skills-based approach in workforce planning.


Workforce agility was a recurring theme, focusing on aligning skills to tasks rather than roles. This shift requires robust skills strategies to ensure workforce readiness and continuous development. The discussion underscored the importance of fostering a learning culture that encourages adaptability and growth. This shift also creates a new set of KPIs for L&D professionals, including measuring skills progression from novice to expert, not just completion hours or training time.

Another critical topic was the challenge of catering to a multi-generational workforce. The speakers emphasized the need for a more inclusive approach to learning and collaboration. They noted that rather than focusing on generational preferences, the emphasis should be on creating a unified environment that facilitates collaboration across diverse age groups.


Looking ahead, the potential of human-centric AI to revolutionize workplaces was explored. By automating routine tasks, AI frees employees to focus on value-added activities. Creative problem-solving is just one example of the higher-level tasks that AI can support, allowing human workers to focus on what truly adds value. The discussion emphasized that this shift isn’t just about technology; it’s about using human-only activities to drive strategic value and organizational success.

For a deeper dive into these insights and strategies to empower your workforce in 2025, download the Cornerstone 2025 Predictions Report. Together, we can shape the future of work and drive the success of your HR initiatives.

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